CASE STUDY
Westwood Fire Restoration
Introduction
When a fire shut down operations at a high-traffic retail location in the Westwood district, the property owner needed more than just a cleanup—they needed a partner who could manage the entire recovery process, reduce downtime, and handle the insurance maze with zero surprises. That’s where Diamond Ridge stepped in.
Our Solution
Diamond Ridge activated its 24/7 remediation team within hours of the fire.
We coordinated with local adjusters and Westwood’s insurer on-site to assess damage, secure approvals, and begin demolition immediately. Our in-house experts handled:
Emergency water extraction and dehumidification
Full smoke and soot decontamination
Safe demolition and debris removal
Coordination with Diamond Ridge Electric for electrical rebuild
Final reconstruction—including drywall, flooring, and HVAC duct replacement
All work was staged to minimize noise and avoid disruption to nearby storefronts.
The Challenge
An electrical fire caused significant smoke and water damage throughout the retail space. With neighboring businesses still operational, the client needed immediate remediation without disrupting surrounding tenants. Speed was critical, but so was safety, insurance compliance, and rebuilding to code.
The Result
THE DIAMOND STANDARD
Completed full remediation and rebuild in just 12 business days
Coordinated directly with insurer—zero client back-and-forth
Delivered a fully restored retail space, on schedule and under budget
Avoided displacement of neighboring tenants